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Frequently asked questions

Find the answers to your questions here! 

If you still have questions after going through this page, please email us at

  • Why do you have a cancellation policy?
    We are a mostly an appointment based studio that not only requires a credit card on file but also a deposit on several services. We try to keep our cancelation policy as fair as possible while still protecting the income of our providers. Several of our service providers are independent contractor meaning they do not receive hourly, but they do receive a high commission on the service they provide. This structure gives them more flexibility in their schedule and a better living wage. Our cancelation policy is that if you cancel even a minute before your appointment we only charge 1/2 the service fee. The only time you get fully charged is if you completely "no call" and "no show". The 1/2 service charge still puts the business and the provider at a loss, but it at least allows them to not sit at work without getting paid (which we presume none of us are ok with). We have dedicated our lives to being the best at our craft and are constantly improving. We work at a professional level and strive to have a full book of business every single day. As service providers we are clearly not in a career that’s just about "the money". We spend our time building connection and relationships with our clients, but everyone is still subject to this policy. It is disheartening when we go above and beyond to be generous and flexible and the impact disputing a charge has on the providers is disregarded. We are not trying to take advantage of anyone, It is purely in place to protect the providers that serve you. Please respect our profession and our industry because this is how we remain here to serve the community. Thank you for understanding and continuing to support our hair and esthetics studio, Beau team.
  • How to I prep for a spray tan?
    Please visit our spray tan prepping page here
  • How long does a spray tan last?
    A spray tan can last up to 10 days, but it also depends on your unique skin. A spray tan on lighter skin tones might last for about 5 days, medium shades can last between 7-8 days, and darker shades can last up to 10 days. To be safe, we say that your spray tan will last anywhere between 5-7 days, depending on your spray tan care routine.
  • Are spray tans safe?
    Spray tanning has been a legitimate process for decades. The main chemical found in sunless tanning has been deemed safe and harmless by the Food and Drug Administration for external use. Spray tanning does not protect you against overexposure. regularly applying sunscreen with moisturizer to keep your skin hydrated and to prevent overexposure.
  • Will spray tanning make me orange?
    This concern is outdated and no longer valid. Spray tanning salons have made improvements since the days of orange. Spray tanning has been an available option for people to give their skin a healthy glow for decades. In that time, as more people have adopted the practice, the process has gotten much more sophisticated. The orange coloring came from an additive to the spray tan. Again, the active chemical in spray tan solutions (DHA) is colorless. As a result, the reaction between your skin and the DHA is not instantaneous. Many producers of spray tan used to add bronzers to give the tanner immediate results. Many spray tans still have bronzers in their formula. Fortunately, time and experience have helped guide the market to more subtle approaches to achieving an instant result. Bronzers are also helpful in making judgments about how even the coating of spray tan is. Missing an area or spraying an uneven coating will lead to variations in color on your skin later.
  • What is sugaring hair removal?
    Sugaring is a method of temporary body hair removal. It involves using a paste, which is made up of a combination of sugar, lemon juice and water (hence the name). The paste is then applied directly to the skin and then pulled off in the direction of hair growth. Think of sugaring as a slightly less painful version of waxing. Learn more here
  • How does a spray tan work?
    Visit our article about how spray tans work here.
  • How do I prep for eyelash extensions?
    Please visit our eyelash extension prep page here.
  • What is the pre and post care for an eyebrow lamination?
  • What is the aftercare for my lash lift?
  • Lash Lift: What if my eyelashes fell or over curled after my service?
    Medication and hormone changes can affect your lash lift results and it's something that can be easily adjusted! If you feel that your lashes did not lift or curled too tightly after your service please contact us within a week of your appointment for a correction touch up.
  • How do I prep for my body contouring service?
    Please visit our body contouring prep page here.
  • What is the difference between a stylist cut and a barber cut?
    Stylist cuts are for organic, sculpted and lived in looks.Barber cuts are for symmetry and precision. Tighter and lined up. Stylist use mostly sheers to achieve the cut, while barbers will use mostly clippers. Keep in mind that both a barber and a stylist can mix and match tools.
  • Do you have parking?
    Sorry, we do not offer parking at Beau SF. The neighborhood has a 2 hour parking limit and usually that is plenty of time for your appointment. There is also meter parking on California and Sacramento street. Times to find parking can vary depending on the time of day and day itself. I would give yourself a 10 min buffer to find parking when you visit us.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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