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How to prep for your eyelash extension appointment:

• If you wear waterproof mascara, discontinue use 3 days prior to your appointment. 

The compounds in these products will remain on the lashes, even after properly cleansing.

This will prevent the extension adhesive from properly bonding and you may experience premature lash loss. 

 

Arrive with a freshly clean face and impeccably clean lashes. 

Residual oils and makeup remaining on the lashes will only prevent the adhesive from properly bonding. 

This point needs to be stressed - do not arrive still wearing eye makeup. 

Your lash stylist should not be spending more than a few minutes cleansing and prepping your lashes for the service. It is a waste of her skill time and a waste of your money. 

Less cleaning. More time. More lashes. It is absolutely acceptable to wear facial and brow makeup. Book your appointment first thing in the morning if you must wear eye makeup for the day.

• Avoid oil-based products on and around the eyes. 

Apply eye cream sparingly, if at all. For clients of mine with less than adequately hydrated eyes, I will apply cream prior to the service - Goldilocks style. If you use an oil-based makeup remover, make sure that is removed completely from the eyes as well. Oil is the kryptonite to lash adhesive.

 

• Arrive freshly showered and with clean hair. You won't be able to wet the lashes for the initial 24 hours after application. 

A compound found in all lash adhesives, cyanoacrylate, needs humidity to properly cure. TOO MUCH humidity will shock the adhesive and cause premature lash loss. Showers, steam, saunas, and crying are not permitted for the initial 24-48 hours after application. (Personal tip: I shower and wash my hair the morning before an appointment and take a bath for the next 2 days.)

• Remove your contacts, if you wear them. I recommend my clients wear glasses the day of service. 

Always pack your case and solution. Be prepared to wear your glasses after the service, as the application of contact solution will wet the lashes. Being contact free is a safety precaution and ensures you leave with happy, healthy eyes and lashes. 

 

• Facials first, lashes last. 

If you are receiving any sort of facial treatment that includes cleansing or steam, this must be scheduled PRIOR to your lash appointment. 48 hours after lash application is the recommended time post-lashing.

 

•Tint the lashes 24-48 hours prior to extension application. 

The chemical compounds in lash dye can cause the adhesive to improperly bond, or not at all. 

Schedule these services with enough time prior to your lash appointment. 

ADDRESS

411 Spruce St.
San Francisco, CA 94158

CONTACT US

415-742-0760

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OPENING HOURS

Mon -Wed

10 am - 7 pm

Fri & Sat

10 am - 7 pm

Thursday

10 am - 9pm

Sunday

CLOSED

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CANCELLATION POLICY

In the event that you need to cancel your appointment, please be sure to give us a minimum of 24-hour notice.  Any appointments that are canceled with less than a 24-hour notice are subject to a cancellation fee of 50% of all scheduled service(s).  Any appointments that are ‘no show’ will be subject to 100% of all the scheduled service(s).

We understand that accidents happen, people get sick and/or emergencies occur.  We will do our best to accommodate these rare occasions with grace.  Unfortunately, we do record these occurrences so as to prevent abuse of the policy. We understand this may come across as shrewd and our goal is to be preventative in order to protect and accommodate our team and guests.

Thank you for your understanding!

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